Yes, we offer free shipping on all orders across Australia.

Delivery times vary by location and product availability. Once your order is shipped, you’ll receive a tracking link with estimated delivery details.

After your order is dispatched, we’ll email you a tracking link so you can follow your delivery in real time.

We offer returns and refunds in accordance with our Refund & Return Policy and Australian Consumer Law. Please review our Returns page for full details.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos, and we’ll resolve it as quickly as possible.

Yes. All our products are carefully selected and quality-checked to ensure they are safe, durable, and suitable for pets when used as directed.

Product images are professionally captured. Minor colour or appearance variations may occur due to lighting and screen differences.

No, you can check out as a guest. Creating an account allows you to track orders and manage details more easily.

You can reach us anytime at mananjovan@icloud.com, and our support team will get back to you within 24–48 business hours.